Still waiting for my order. Made order on December 21st. Was sent an email from Jim T. saying it would ship out by Wednesday, December 29th. That obviously didn't happen. Then read on another board that they promised all orders would be delivered by today, Friday. That hasn't happened as I did not receive my order today.
I understand there were lots of problems, but this is not how to treat customers. You don't say it will ship out by a certain date, and then not ship it out without notifying the customers.
And then you do not promise it will be delivered by another date, and then not deliver on that promise.
If there's problems with the site, no big deal, just let people know whats going on and do not make promises you can't keep.
I understand there were lots of problems, but this is not how to treat customers. You don't say it will ship out by a certain date, and then not ship it out without notifying the customers.
And then you do not promise it will be delivered by another date, and then not deliver on that promise.
If there's problems with the site, no big deal, just let people know whats going on and do not make promises you can't keep.
