What happened to Sten Labs?

pinetar10

New member
I made an order on December 21st, and have not received it yet. I now go to their site and see that it is down and they are under new management.
Does anybody know what is going on?
I have emailed them several times with no response. I hope I didn't get screwed out of my money
 
Hey guys. I had the same problem. They claim all orders will be to us by this friday 01-07-11. I used them for over a year with no problems. They always had sales like that and product was always good. I'm pissed about the wait though. They blame the mail during the hollidays but I've ordered from two other places, one same day as sten order and one the following week and I got both of the orders. They are opening a new company so I can't see them trying to scam then open a new company. If you don't get your order by Friday, check to board listed above because they are all on there and let them know. Hopefully they take care of this. If not just cancel payment on your card. I know I'm done with those guys after this and forget their new venture. There are too many quality places even if they were locked out of their facility, they still can answer email and they said they have all the product so it should have been fixed. They were shut out on the 22 but continued to accept orders so if they can't fulfill their obligation why continue to take orders for another 6 or 7 days.
 
I ordered from them when they had that holiday estravaganza sale and i got everything in about a week.
I wouldnt worry but like dpr said just contest the order with visa/master
 
Could you tell us what day you ordered it, and what day you received it?

I placed my order 12/21st, nothing yet.


relax bro. i been ordering from Dave for years now with no issues. I'm waiting on a holiday order as well. Phil Hernon was in biz with Dave but now they are splitting up and going seperate ways. Phil's new site will be up on the 7th and eventually Sten will be back to normal.

Like was said, all orders will be here by Friday or will be honored one time back to you. You can go to Welcome to Hernon's Pantry! and see that the pep prices are still sick as ever and that shouldn't change.

This is the longest i have ever had to wait and was a little worried at first til i seen what Phil had to say.
 
I have ordered from sten labs about 6+ months ago and again during their thanksgiving sale. I got everything but the free IGF that was supposed to be thrown in, but at the quantity and price of all the other stuff I got, I can't bitch much. I can assure that the Letro and the Cialis works ;-). We'll see about the T3 and T4.
 
I ordered on 12/21/10... Was informed that my order would be shipped on Dec 29th... And id have a tracking #

Since then...nothing..

When I email customerservice@stenlabs.com I get an return notice saying no such email exists.........
 
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Guys I just talked to Jim the guy who was actually running sten today. He is shipping the remainder of orders that were placed up to the 23rd. I don't even think Jim got the money from those orders (Dave did) but he is taking care of them. Any orders placed after the 23rd, people will need to contact sten either by phone or their customer service email. Jim has a new email through his new company and will respond immediately. He will also send tracking numbers. I would post the new email but I'm not sure if it's ok to do here. So if you placed an order on the 23rd or earlier you will be fine. The order will either be here Friday or by the middle of next week. There new company will have the site up next week also. These guys were not running a scam, they just ran into issues with the actual owner. I have purchased during every sale and all was gtg and have got a ton of free stuff from them. So we need to just wait it out even though it sucks. What we do have to realize is that these guys left and are starting their own company but still are taking care of sten orders when they could have just left and we would be hoping the other guy would get it to us which doesn't seem likely since they are doing it. They also could not acces the order cart so everything was done manually increasing waiting time. If it's ok with the mods I will post Jims email so people can contact him regarding orders but if not just hold on and should be here within a week.
 
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Guys I just talked to Jim the guy who was actually running sten today. He is shipping the remainder of orders that were placed up to the 23rd. I don't even think Jim got the money from those orders (Dave did) but he is taking care of them. Any orders placed after the 23rd, people will need to contact sten either by phone or their customer service email. Jim has a new email through his new company and will respond immediately. He will also send tracking numbers. I would post the new email but I'm not sure if it's ok to do here. So if you placed an order on the 23rd or earlier you will be fine. The order will either be here Friday or by the middle of next week. There new company will have the site up next week also. These guys were not running a scam, they just ran into issues with the actual owner. I have purchased during every sale and all was gtg and have got a ton of free stuff from them. So we need to just wait it out even though it sucks. What we do have to realize is that these guys left and are starting their own company but still are taking care of sten orders when they could have just left and we would be hoping the other guy would get it to us which doesn't seem likely since they are doing it. They also could not acces the order cart so everything was done manually increasing waiting time. If it's ok with the mods I will post Jims email so people can contact him regarding orders but if not just hold on and should be here within a week.

i got the same info from Jim. I'm cool with it.

User, i would suggest not posting that info. Only because we don't know if its OK with Jim yet, and anyone who ordered got the same email as we did with his info. Just my take on it.
 
i got the same info from Jim. I'm cool with it.

User, i would suggest not posting that info. Only because we don't know if its OK with Jim yet, and anyone who ordered got the same email as we did with his info. Just my take on it.

i got a similar email last night.
 
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