I totally agree. People do a lot of bitching here first before even trying to contact their source. And in doing so, they are providing information that should not be openly discussed. However, I do think that there is a place for such comments after the proper attempts have been made. There are scammers out there and companies that provide less than desirable service and products. I think it is important to keep the AAS community informed of such companies. What the protocol should be for such instances, I dont know. But I also dont want to see the companies operating with out the fear of backlash from places like ology.