Researchology site problems??

hillclimber17

New member
I tried to place an order today with researchology and when I went to the final check out I got this message.

The following errors have occurred.
(13) The merchant login ID or password is invalid or the account is inactive.

I tried to make the order on two differnt computers, thinking it might be my computer issue, but I got the same message each time. Anyone know about this or is it just a glitch??? I also tried the order last night and had the exact same problem.
 
I was having problems too, earlier in the week. I sent two emails to customer service and got no response so I order my goods from cemproducts.com I placed the order Tuesday and got the goods today, Saturday. I'm very happy.


hillclimber17 said:
I tried to place an order today with researchology and when I went to the final check out I got this message.

The following errors have occurred.
(13) The merchant login ID or password is invalid or the account is inactive.

I tried to make the order on two differnt computers, thinking it might be my computer issue, but I got the same message each time. Anyone know about this or is it just a glitch??? I also tried the order last night and had the exact same problem.
 
Placed an order

I placed an order on the 10th and it went through and i was charged but it still says pending. I emailed through the site and and from an email lion left on a message board but have heard nothing back.
 
Someone just posted that they received an order yesterday, but it would be nice to here some confirmation from Lion that everything is ok.
 
It's kind of strange but today, when I went to go checkout at the site, my web browser displayed a warning message. This is what is says

There is a problem with this website's security certificate.

The security certificate presented by this website was not issued by a trusted certificate authority.
The security certificate presented by this website has expired or is not yet valid.
The security certificate presented by this website was issued for a different website's address.

Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.
We recommend that you close this webpage and do not continue to this website.
Click here to close this webpage.
Continue to this website (not recommended).
More information


If you arrived at this page by clicking a link, check the website address in the address bar to be sure that it is the address you were expecting.
When going to a website with an address such as https://example.com, try adding the 'www' to the address, https://www.example.com.
If you choose to ignore this error and continue, do not enter private information into the website.

For more information, see "Certificate Errors" in Internet Explorer Help.




I never get this message so who knows.
 
I also placed an order on 5 Oct says pending I emailed customer service twice no answer.........this is the 1st time I ordered and since its all over the forum figured it to be ok. What s up
 
Lion has not got back to me in a couple days which is very weird as he would usually call me back within a day. It has now been 4 days of leaving messages for him. i suspect he may be in some legal trouble. We have taken down his banners for the time being until this all gets sorted out.
 
BiggieSwolls said:
Lion has not got back to me in a couple days which is very weird as he would usually call me back within a day. It has now been 4 days of leaving messages for him. i suspect he may be in some legal trouble. We have taken down his banners for the time being until this all gets sorted out.
link in your sig worked for me.
 
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