How about sending them and email on there site. 5 days man are you kidding me. It was just a holiday in the USA. Check you fing heads. Your acting like brats they aren walmart. Maybe you should be buying your stuff there.
Same thing for me, funds taken from my card. I have only read good things from this company tho. Sometimes they get backed up, but every thread that I have read that says no emails, no replys, no orders usually chime in from a few days to a week later saying they have received tracking information. I would love communication considering I am a new customer, but from all that I have read I am going to trust uniquemicals customer service.
I expect confirmation/communication when I make a business transaction with a company.