ive had over 5 orders with PL and each time i got my stuff within 5 days of the order confirmation... about 8 or 9 days total from when i sent the first Email... don't know what to tell you guys? ive always thought of PL as the top notch on the service bar... other sources take longer to reply and send... that has been my experience... im in the middle of an order with PL right now, if the experience is any different that what i have known so far i will post it... good luck