IMT staff
Official Sponsor
#1 If we handed out prescriptions people would fax them to multiple pharmacies and our doctors would be on the hook for that.
#2 That's just not our model.
We are a concierge testosterone replacement therapy clinic. Every clinic like ours does it just like we do.
Besides why would you want to go somewhere and pick it up when it can just come to your door? Also what if someone is in an area where there are no pharmacies within a short drive that has what they need?
Our model works great, it always has and that's why we have great reviews. Its like 5 days we are out of the office and people act like the world is going to end. We are as accommodating as anyone in the business and unlike new guys here that don't have a clue whats going on even though we have told them 5x their stuff is on the way they still call us EVERY SINGLE DAY and start threads creating unnecessary drama that costs us business.
I am seriously at the point where those people will just not be allowed to be a client with us, and when they come to the board and complain about the other clinics (like they always do because we hear about it everyday) we will not be able to accept them as clients.
I am really disappointed to be honest and we have too many great clients that talk great about us to let a few give us a bad rep.
Our customers always tell us they cant believe how fast we got back to them, I came to this thread and CLEARLY said the pharmacy has been slow and they will get their stuff asap. Yet some have still came back to this thread and said things like "Todd doesn't answer the phone" when I clearly posted 2 days ago that I was in Hawaii and would be back soon.
#2 That's just not our model.
We are a concierge testosterone replacement therapy clinic. Every clinic like ours does it just like we do.
Besides why would you want to go somewhere and pick it up when it can just come to your door? Also what if someone is in an area where there are no pharmacies within a short drive that has what they need?
Our model works great, it always has and that's why we have great reviews. Its like 5 days we are out of the office and people act like the world is going to end. We are as accommodating as anyone in the business and unlike new guys here that don't have a clue whats going on even though we have told them 5x their stuff is on the way they still call us EVERY SINGLE DAY and start threads creating unnecessary drama that costs us business.
I am seriously at the point where those people will just not be allowed to be a client with us, and when they come to the board and complain about the other clinics (like they always do because we hear about it everyday) we will not be able to accept them as clients.
I am really disappointed to be honest and we have too many great clients that talk great about us to let a few give us a bad rep.
Our customers always tell us they cant believe how fast we got back to them, I came to this thread and CLEARLY said the pharmacy has been slow and they will get their stuff asap. Yet some have still came back to this thread and said things like "Todd doesn't answer the phone" when I clearly posted 2 days ago that I was in Hawaii and would be back soon.
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